At Synergy Custom Solutions, we’re not just another equipment vendor – we’re your brewing and distilling dream partners!

We go above and beyond by providing comprehensive support throughout your entire project. From the moment you first contact us to the day your equipment arrives and is commissioned to be ready for use, we’re committed to making your journey smooth, transparent, and tailored to your specific needs.

We source equipment from our various trusted equipment manufacturers. Some of the equipment is manufactured overseas, some of it is sourced locally due to considerations such as cost, compliance, warranty, shipping, general convenience.

For instance:

• Brewery and distillery equipment is mostly sourced overseas from reliable superior-quality equipment manufacturers who have been working with us for years. We’ve built relationships with manufacturers who offer highly skilled labor and exceptional craftsmanship.
• Some equipment, such as boilers, gas burners, and some chilling equipment is sourced locally. This type of equipment is typically compliance hungry, especially in Australia, where safety of workers and the public is paramount.

That is absolutely okay! We specialize in guiding aspiring and professional brewers and distillers through the equipment selection process. Our team is passionate about helping you crystallize your vision. We’ll work closely with you to:

• Understand your specific brewing or distilling goals
• Assess your current setup and capacity (if applicable)
• Explore different equipment options that match your budget and goals
• Provide expert recommendations tailored to your unique needs

Whether you’re just dreaming about your first brew or looking to expand an existing operation, we’ll help you navigate the equipment selection journey step by step. Our consultative approach means you’re never alone in making these important decisions.

Complete System Design

We provide a complete system design as part of our quotation process, free of charge.

You will receive:

• Detailed floor layouts
• Comprehensive technical drawings of all the components that make up your final product

We offer unlimited design changes and quotation revisions until we find that perfect solution that matches your dreams and budget. So don’t hesitate to reach out, even if you’re still in the early stages of planning!

Transparent Pricing

When it comes to the pricing details, we are completely transparent about our processes, fees, and potential variables. While we can’t predict global shipping dynamics or port delays (due to global events, weather, etc), we commit to keeping you informed every step of the way. When you work with us, you’ll always know exactly what you’re paying for, with no surprises.

At Synergy Custom Solutions, we believe in clear, upfront communication about all aspects of your investment. 

We understand that your vision may evolve, and we’re 100% okay with that. Any changes in requirements are done without prejudice, and free of charge. You can make as many changes as you like, until we hit that “sweet spot” between your desires and your budget. 

It means we’re with you every step of the way, managing all aspects of your project from initial concept to equipment installation and commissioning.

This includes:

• Initial requirements gathering
• Detailed quotations
• Equipment sourcing
• Manufacturing oversight
• Complete delivery logistics
• Equipment installation

We’re not just selling you equipment; we’re managing your entire investment from start to finish.

We actively manage the quality of your equipment build every step of the way. We ensure that appropriate thorough tests are conducted on the equipment to ensure that all of the safety, aesthetic, sanitary and efficiency standards are adhered to.

You are always welcome to visit our equipment manufacturers’ factories to inspect your gear before it is shipped, so any last-minute changes can be made if necessary.

We provide door-to-door equipment delivery service. This means we handle:

• Pickup of your equipment at the factory
• Inland transport from factory to port
• Sea freight using the shortest route to the destination port closest to your location
• All documentation including import and Customs requirements
• Inland transport in Australia to your premises

Yes, we do! We’ve partnered with finance houses to provide flexible funding solutions. We don’t receive any commissions. We’re genuinely trying to make your brewing or distilling dreams more accessible.